Frequently asked questions on our invoices.

Which fees are shown on my invoice?

Invoice will have details of Interchange fee, Processing fee, Terminal rental and Installation fee, fraud fee and any adjustments for the previous months.

How can I get my tax invoice?

You can download your invoices from the Reports page in the Wpay Connect Portal. You can search for the particular file and navigate to the Actions button and select Download.

I’m having trouble with my reports/invoices. Who can I contact?

Please email [email protected] and one of our team members will get back to you.