Blocked accounts

Learn how to unblock your account.

If you cannot access your account or you have received an email letting you know your account is temporarily blocked, our system has detected suspicious activity from your account. For your protection, Wpay has temporarily blocked access. This means that you will be unable to log in or perform any actions associated with your account until the issue is resolved.

You will receive an email with a link to unblock your account or alternatively, you can reset your password by selecting the Forgot Password option on the login page. Your admin can also unblock your account from the User Listing in their User Management settings.

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