Searching and viewing buyers

Find out about how to search for buyers and how to view details for a particular buyer.

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Buyers = a customer of a merchant

Wpay considers a buyer as a customer of a Merchant - the individual to whom the Merchant provides goods or services.

There are several ways in which you can see a buyer's details. You can find buyer information in the following places:

  1. Payments listing page
  2. Payments detail page
  3. Buyer section in the left hand navigation

Buyers search

When you perform a search, the results are sorted by created date by default, with the latest buyer shown at the top. The Buyer search page allows users to search for buyers using the following search filters:

Buyer search filters

Field NameDescription
Buyer IDThe unique ID provided for the buyer.
Buyer nameThe descriptive name assigned to this customer by the Merchant.
Email addressThe email address of the customer.
Merchant nameThis field is relevant if you are a Portfolio or Account Group merchant.

Buyer search results table

The Buyer search page displays matching Buyer records with following fields:

Field NameDescription
Buyer IDThe unique identifier assigned to this customer by Wpay.
Buyer nameThe descriptive name assigned to this customer by the Merchant.
Email addressThe email address of the customer.
Merchant nameThe Merchant this customer is associated with.

Buyer details

In the Buyer details page, you can find the following information that relates to a particular Buyer.

SectionField NameDescription
OverviewBuyer IDThe unique identifier assigned to this customer by Wpay.
Merchant Buyer IDThe unique identifier assigned to this customer by the Merchant.
MerchantThe Merchant this customer is associated with.
StatusThe status of the customer record.
First nameThe first name(s) or given name for the buyer.
Last nameThe last name, or family name, of the buyer.
EmailThe email address of the customer.
Phone numberThe phone number of the customer.
Billing DetailsHouse numberThe house number or name for the address.
Address line 1The first line of the address.
Address line 2The second line of the address.
CityThe city for the address.
StateThe state, county, or province for the address.
Post codeThe postal code or zip code for the address.
CountryThe country for the address in ISO 3166 format.
Recent paymentsThis section displays recent payment for this customer.
Payment methodsThis section displays saved payment for this customer.
Gift cardsThis section displays saved gift cards for this customer