Managing account hierarchy

Overview

The Connect portal allows merchants to have a account hierarchy consisting of the following levels:

1. Trading
2. Account Group
3. Portfolio

Trading Account

You will receive a Trading Account by default as part of onboarding. We setup payment processing configurations, such as payment methods, currencies, risk management rules at the Trading Account level.

The Trading Account is where you receive the payout of funds, as well as settlement and reconciliation reporting.

If you are processing in-store payments, you can additionally have one ore more stores under a Trading Account, where each store represents a physical store location.

A Trading Account can be associated with one or more Account Group merchants.

Account Group

If you have several Trading Accounts, we can create an Account Group for you that groups the Trading Accounts, and allows a user to access all Trading Accounts in that group. For example, depending on their user role, users will be able to:

• Search for payments across all Trading Accounts in the Account Group.
• View and download reports across all Trading Accounts in the Account Group.

An Account Group can be associated with:

• One Portfolio Account
• One to many Trading Accounts

Portfolio

If you have several Account Groups, we can create a portfolio for you that consolidates the Account Groups. You can give users access to all Account Groups, as well as the trading accounts that belong to each Account Group.

Portfolio provides an additional layer where you have several Account Groups.

Making changes to your account hierarchy

To request a new account, delete or update any of the accounts in the hierarchy, please reach out to your Wpay account manager.