Refund Enquiry

In the rare situation when you are unable to receive a timely response from our Make Refund API, you can use the Refund Details API to obtain the latest payment status information.

Refund statusIndicates that
ProcessingThe refund is still being processed by the NPP network.
CompletedThe refund has successfully settled and funds transfer is complete.
RejectedThe refund has failed and no funds have been transferred. A detailed reason for failure is also provided.



Refund created-at and latest status updated-at timestamps are also provided.